---
title: Federal IDR Process
image: https://www.nmrco.com/hubfs/NMR_Featured%20Images.png
---

- [Client Login](https://client.nmrco.com/)
- [Reviewer Login](https://reviewer.nmrco.com/)
- <https://www.linkedin.com/company/network-medical-review/>

# FEDERAL IDR PROCESS

Network Medical Review is a Certified IDR Entity!

The Department of Health and Human Services, the Department of Labor, and the Department of Treasury have certified Network Medical Review to serve as an independent dispute resolution entity in the federal independent dispute resolution process between providers, facilities, or providers of air ambulance services and group health plans, health insurance issuers, and Federal Employees Health Benefits program carriers.

These new protections ensure that providers, facilities, and health plans can’t balance bill a consumer for certain out-of-network services. Instead, providers, facilities, and health plans will use this independent dispute resolution process to determine the payment rates for those services.

To learn more about the IDR Process click [here](https://www.cms.gov/nosurprises/policies-and-resources/overview-of-rules-fact-sheets) 

View our certification [here](https://www.cms.gov/nosurprises/Help-resolve-payment-disputes/certified-IDRE-list)

For any questions regarding the No Surprises Act, or for more information regarding any of its provisions, please refer to** [https://www.cms.gov/nosurprises](https://www.cms.gov/nosurprises)**

Any inquiries related specifically to the Federal IDR process, or to initiate a dispute, should be directed to the official CMS IDR email:** [FederalIDRQuestions@cms.hhs.gov](mailto:FederalIDRQuestions@cms.hhs.gov)**

- [![](https://www.nmrco.com/hs-fs/hubfs/ACCRED_GOLD_WEB.png?width=200&height=200&name=ACCRED_GOLD_WEB.png)](https://www.urac.org/directory/accreditation-details/?certification=IRC010024)
  
  Independent Review Organization: Comprehensive Review (Internal & External)
  
  09/01/2028
- [![](https://www.nmrco.com/hs-fs/hubfs/SOC_NonCPA.png?width=200&height=200&name=SOC_NonCPA.png)](https://www.aicpa.org/resources/landing/system-and-organization-controls-soc-suite-of-services)
- [![](https://www.nmrco.com/hs-fs/hubfs/hitrust-certified.png?width=200&height=200&name=hitrust-certified.png)](https://hitrustalliance.net/)
- [![](https://www.nmrco.com/hs-fs/hubfs/ncqa-accreditation-logo.png?width=200&height=200&name=ncqa-accreditation-logo.png)](https://reportcards.ncqa.org/other-health-care-organization/Other_0012M00002DmiI1QAJ)

© 2026 Network Medical Review | All Rights Reserved | [Privacy Policy - Updated November 2024 ](https://www.nmrco.com/privacy?hsLang=en) | [Terms of Use](https://www.nmrco.com/termsofuse?hsLang=en) | [Terms of Service](https://www.nmrco.com/termsofservice?hsLang=en)